Shipping policy
We want your order from The Artist’s Nest to arrive as smoothly as possible.
Processing Times
Physical orders are typically processed within 1–3 business days.
Processing times do not include weekends, holidays, or shipping transit time. Once your order has shipped, you will receive a confirmation email with tracking information when available.
Free U.S. Shipping
We offer free standard shipping within the United States on orders of $75 or more.
Shipping charges for orders under $75 are calculated at checkout.
International Shipping
We are happy to ship internationally.
International shipping rates are calculated at checkout. Delivery times may vary depending on the destination and customs processing.
Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges required by their country. These fees are not included in the product price or shipping cost.
Digital Classes and Creative Experiences
Digital classes and creative experiences include immediate access after purchase.
Access details will be sent to the email address used at checkout. Please double-check your email address before completing your order.
If you do not see your access email, please check your spam or promotions folder.
Delays and Lost Packages
Once an order has been transferred to the shipping carrier, delivery times may be affected by weather, customs, carrier delays, or other circumstances outside our control.
If your package appears to be lost or significantly delayed, please contact us at [your email address] with your order number so we can help.
Damaged or Incorrect Orders
Please inspect your order when it arrives.
If your order is damaged, defective, incomplete, or incorrect, contact us as soon as possible and include:
- your order number
- a brief description of the issue
- photos of the item and packaging, when applicable
We will work with you to make it right.
Contact
For shipping questions, contact:
The Artist’s Nest
Email: support@theartistsnest.com
Last updated: July 13, 2026